This page explains payments, refund requests, duplicate payments, chargebacks, and support expectations for the paid batch processing unlock.
The early access 1-year batch unlock is a paid convenience feature for batch processing Gemini image files and supported Gemini Omni video files through the browser workflow. The unlock is connected to the Google account email used at checkout and can be checked from the profile page while the subscription is active.
The launch price is $8 USD or Rs. 600 INR unless a different price is shown at checkout. The final payment amount, currency, taxes, and provider fees may depend on the payment provider, country, bank, card, wallet, or currency conversion rules.
Payments may be processed by PayPal, Razorpay, or another checkout provider shown at purchase time. These providers handle sensitive payment credentials. We store payment order status and entitlement records needed to activate or restore the batch unlock.
You may request a refund within 7 days of purchase if the batch unlock does not activate, if you paid by mistake, or if the supported batch workflow does not work for your compatible files. Contact support with your Google account email, payment provider, payment date, and order or transaction ID.
A refund may be declined if the request is made after the refund window, if the payment cannot be matched to a valid transaction, if the account shows abusive behavior, if there is evidence of repeated misuse, or if the request is for an unsupported file type or unsupported video dimension that was already disclosed on the website.
If you accidentally pay more than once for the same Google account and product, contact support. After verification, the duplicate payment may be refunded or handled through the payment provider where practical.
If a payment is reversed, refunded, disputed, or charged back, the related batch unlock may be disabled or revoked. If you believe this happened by mistake, contact support with the transaction details.
Payment unlocks batch convenience. It does not guarantee perfect watermark cleanup for every image or video. Results depend on source quality, mark placement, browser support, device performance, file dimensions, and other technical limits.
The normal cleanup workflow is designed to process files locally in your browser. Because files are not normally uploaded to us, support may not be able to inspect your exact file unless you voluntarily share details or samples by email.
Email support with your Google account email, payment provider, transaction or order ID, browser, device, and a short explanation of the issue. Do not send sensitive files unless you understand and accept the risk of sharing them by email.